Last Updated: November 24, 2025
This Privacy Policy explains how we collect, use, and disclose your information when you use our Service. It also outlines your privacy rights and how applicable laws protect your data.
We use your personal information to operate and improve the Service. By accessing or using the Service, you agree to the collection and use of information as described in this Privacy Policy. This policy was created with assistance from a Privacy Policy Generator.
Interpretation and Definitions
Interpretation
Words with capitalized initials have specific meanings defined below. These definitions apply regardless of whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Account
Refers to a unique account created for you that allows access to our Service or certain parts of it.
Affiliate
Means any organization that controls, is controlled by, or shares common control with another party. “Control” refers to owning 50% or more of the shares, voting rights, or other securities that determine management authority.
Application
It is the software application provided by the Company.
Company
(also referred to as “the Company”, “We”, “Us”, or “Our”) refers to mia solution, located at 75 Ba Van.
Country
Refers to Vietnam.
Device
Any device capable of accessing the Service, such as a computer, smartphone, or tablet.
Personal Data
Any information that identifies or can be used to identify an individual.
Service
Refers to the Application.
Service Provider
A third party (individual or company) that processes data on behalf of the Company to support, operate, or analyze the Service.
Usage Data
Information collected automatically through the use of the Service or from the Service infrastructure (for example, page visit duration).
You
Refers to the individual using the Service, or the organization or legal entity represented by that individual.
Collecting and Using Your Personal Data
Types of Data We Collect
Personal Data
When using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:
- Email address
- Usage Data
Usage Data
Usage Data is gathered automatically when you use the Service.
This data may include details such as:
- Your device’s IP address
- Browser type and version
- Pages visited within the Service
- Date and time of visits
- Time spent on pages
- Unique device identifiers
- Other diagnostic data
If you access the Service via a mobile device, we may also collect:
- Mobile device type
- Unique device ID
- Mobile IP address
- Mobile operating system
- Mobile browser type
- Other device-related diagnostic information
Additionally, your browser may automatically send certain information whenever you access our Service.
Information Collected Through the Application
While using our Application, we may request permission to access certain information, including:
- Your location data
This information helps us provide specific features, enhance functionality, and personalize the user experience. The data may be stored on our servers or those of our Service Providers, or it may remain stored locally on your device.
You can enable or disable location access at any time through your device settings.
How We Use Your Personal Data
The Company may use your personal information for purposes including:
- Providing and maintaining the Service, including monitoring usage
- Managing your account and user registration
- Performing contractual obligations related to purchases or services
- Contacting you via email, phone calls, SMS, or push notifications regarding updates or service information
- Sending promotional communications, special offers, or information about similar products or services (unless you opt out)
- Handling user requests and support inquiries
- Business transfers, such as mergers, acquisitions, or company restructuring
- Data analysis, marketing improvements, and service optimization
Sharing Your Personal Data
We may share your information in the following situations:
With Service Providers
To support the operation, monitoring, and improvement of the Service.
Business Transfers
Your data may be transferred if the Company undergoes a merger, acquisition, or sale of assets.
With Affiliates
Information may be shared with our affiliates, who must follow this Privacy Policy.
With Business Partners
We may share information with partners to provide products, services, or promotions.
With Other Users
Information shared publicly within the Service may be visible to other users and distributed publicly.
With Your Consent
We may disclose your information for any purpose you approve.
Retention of Your Personal Data
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy. We may also retain data to comply with legal obligations, resolve disputes, and enforce agreements.
Usage Data is generally stored for a shorter period unless it is required to improve security, functionality, or to meet legal obligations.
Transfer of Your Personal Data
Your data may be processed or stored in locations outside your state or country where data protection laws may differ.
By submitting your information and agreeing to this Privacy Policy, you consent to such transfers.
We take reasonable measures to ensure that your data remains secure and handled according to this Privacy Policy.
Your Right to Delete Personal Data
You have the right to request deletion of your personal data.
Our Service may allow you to delete certain information directly from your account settings. You can also contact us to request access, correction, or deletion of personal data you have provided.
However, we may retain some information if required by law or legitimate legal reasons.
Disclosure of Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before such changes take effect.
Law Enforcement
We may disclose personal data when required by law or when requested by authorities such as courts or government agencies.
Other Legal Requirements
We may disclose your information when necessary to:
- Comply with legal obligations
- Protect the Company’s rights or property
- Investigate possible misconduct related to the Service
- Protect user safety or public safety
- Prevent legal liability
Security of Personal Data
We prioritize the security of your personal information. However, no internet transmission or electronic storage method can guarantee complete security. While we apply reasonable safeguards, absolute security cannot be ensured.
Third-Party Services
We may work with third-party providers to operate and improve the Service.
FreshDesk
FreshDesk is customer support software operated by Freshworks, Inc. It may collect certain information from your device.
You can review their privacy practices here:
https://www.freshworks.com/privacy/
Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13.
If a parent or guardian becomes aware that a child has provided us with personal data, please contact us. We will take steps to remove such information from our systems.
If parental consent is required under applicable laws, we may request consent before collecting information from minors.
External Links
Our Service may contain links to external websites that are not operated by us. We recommend reviewing the privacy policies of those websites, as we are not responsible for their content or privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
When necessary, we will notify you via email or through a prominent notice within the Service before changes take effect.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: admin@mia.vn